rEFUND pOLICY
UPDATED 17 JUNE 2023
Your satisfaction is our priority, which is why we offer a 7-day Money Back Guarantee. Here are the terms that govern our Refund Policy:
MONEY BACK GUARANTEE
We offer a 7-day Money Back Guarantee on the SMC Indicators Monthly Membership only made on our website. If you are not satisfied with the product, then let us know within 7 days of receiving the product, and we will refund your purchase price. No questions asked.
UNINTENDED RENEWAL
Our services operate on an auto-renewal basis to ensure uninterrupted service. If you have forgotten to cancel a subscription before its renewal date, you may not be eligible for a refund for the renewal charge.
We encourage all our users to make use of our notifications and reminders about upcoming renewals. It is your responsibility to be aware of the renewal dates of your subscriptions to prevent unwanted charges.
For the SMC Indicators Yearly Membership, please, as a gesture of goodwill, we offer a 72-hour grace period from the time of the charge for a full refund.
HOW TO REQUEST A REFUND
To request a refund, please email us at support@smartmoneyconceptsindicators.com with the following details:
- Your full name;
- Date of purchase;
- Reason for the refund request;
Upon receiving your refund request, we will review the details and inform you whether your refund has been approved or rejected.
If you haven’t received a refund yet, first recheck your bank account. Then contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, don’t hesitate to get in touch with us.
REFUND METHOD
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Refunds usually take 1-5 business days to appear in your bank account. Refunds are granted specifically for annual subscription auto-renewals within the initial 72 hours of billing